Questions about the repipe

Most people stay. The water is off from about noon on day one until the evening test. Fill a few jugs and plan on a restroom elsewhere in that window.

For a typical house, yes. Larger or two-story houses can take longer, and the written plan says how many days yours needs.

We reconnect it to the new lines and put a shutoff on both sides. If it needs replacing, that's a separate decision, and we say so before we start.

Our own crews, on day two. The plan lists each opening. Painting a whole room isn't included unless the plan says so.

Stains, damp spots, bubbling paint, a hiss in a wall or a water bill that climbs. A plumber confirms it; a photo is a good first step.

PEX made for potable water is approved for it by plumbing codes, and the permit inspection checks the work. Ask for the product's data sheet if you'd like to read it.

Some homes from the late 1970s to the mid-1990s have it. Look at the pipe near the water heater or the main, and send us a photo if you aren't sure.

No. It comes before any agreement. You get a written plan and decide after you've read it.

Our permits coordinator, before the crews come. She also books the inspection and sends you the inspection date.

No. The price depends on your walls and fixtures, so we write it after the walk-through.

The written plan states what the warranty covers and for how long. Read that section before you sign.

Monday to Friday 7 a.m. to 5 p.m. and Saturday 8 a.m. to noon. We don't run a night line.